Privacy Policy

1. Who We Are

Proxy is operated by Iso Creature LLC. This policy explains how we collect, use, and protect your personal information when you use our AI-powered local concierge service for Koreatown and Downtown Los Angeles.

2. Information We Collect

Information you provide

• Phone number when you text us or sign up through our onboarding flow
• Email address and zip code if you join our waitlist
• Taste preferences including favorite places you share during onboarding
• Spotify listening data if you optionally connect your Spotify account
• Message content from your SMS conversations with Proxy

Information collected automatically

• Usage data including message timestamps, response latency, and interaction patterns
• Analytics data on our website (page views, feature usage)
• Session cookies for authentication on justaskproxy.com (no third-party tracking cookies)

3. How We Use Your Information

• To provide personalized local recommendations via SMS
• To build and refine your taste profile for better suggestions
• To send verification codes during account setup
• To send consent-based follow-up messages (only with your explicit permission)
• To improve our service quality and AI response accuracy
• To communicate service updates or changes to these terms

4. Third-Party Services

We use trusted third-party service providers to deliver, operate, and improve Proxy. These providers process only the minimum data necessary to perform their function on our behalf. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

5. Data Storage and Security

Your data is stored on secure cloud infrastructure with encryption at rest and in transit. We use industry-standard security practices to protect your data, including encrypted storage, access controls, and secure transmission protocols.

6. Data Retention

We retain your data for as long as your account is active. If you opt out by replying STOP, we will cease all messaging immediately. You may request complete deletion of your data by contacting us at the email below. Interaction logs may be retained in anonymized form for service improvement.

7. Your Rights

You have the right to:

• Opt out of SMS messages at any time by replying STOP
• Request access to the personal data we hold about you
• Request deletion of your personal data
• Request correction of inaccurate personal data

To exercise any of these rights, reply STOP to our SMS number or email callproxyapp@gmail.com.

8. California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information. We do not sell personal information. To submit a request, contact us at the email below.

9. Children's Privacy

Proxy is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from a minor, we will delete it promptly.

10. Changes to This Policy

We may update this privacy policy from time to time. Material changes will be communicated via SMS or posted on our website. Continued use of Proxy after changes are posted constitutes acceptance of the revised policy.

11. Contact

For questions about this privacy policy or to exercise your data rights, contact Iso Creature LLC at callproxyapp@gmail.com.